Frequently Asked Questions About Moorage, Storage, and Boat Care
Why choose Shuswap Marina for boat moorage on Shuswap Lake?
Shuswap Marina is a family-owned and operated marina that has proudly served the Shuswap community since 1987. While the marina itself existed before our family moved to the area, we have spent decades improving the facility and building lasting relationships with our customers.
We believe boating should be enjoyable and stress-free. Our goal is to provide more than just a boat slip—we provide a complete boating experience backed by personal service, experienced staff, and a genuine commitment to taking care of both our customers and their boats.
Over the years, we have invested significantly in our marina infrastructure, including new pilings, extensive dock improvements, and a major retaining wall project that required years of planning and cooperation with multiple government agencies. We build and maintain our docks on site and take great pride in providing a safe, reliable, and well-maintained marina.
What sizes of boats can Shuswap Marina accommodate?
We can accommodate a wide variety of boats including wake boats, ski boats, pontoon boats, fishing boats, cruisers, and recreational vessels up to approximately 32 to 34 feet in length. Unfortunately, No sail boats.
Slip availability depends on boat dimensions, water levels, and seasonal demand. If you are unsure whether your boat will fit, our team is always happy to discuss your options.
What is seasonal moorage?
Seasonal moorage is designed for customers who want a slip during the boating season.
Our boating season typically runs from April through the end of September. Additional time outside the seasonal period may be subject to additional charges depending on lake conditions, weather, and slip availability.
Seasonal moorage customers receive:
-One parking pass
-Access to marina facilities
-Fuel services
-Participation in our fuel rebate program
-10% discount on most regular-priced merchandise in our marina store
-Access to our service department
-Convenient access to our launch ramp
-Special rate and preferred access to service department scheduling
-Full-service boat care options
What is included in your year-round moorage program?
Our year-round moorage program is designed for boat owners who want a worry-free boating experience.
During the summer, your boat remains in the water while your trailer is stored on site. At the end of the boating season, we can coordinate winterization, hauling, cleaning, bottom washing, detailing, maintenance, repairs, and winter storage.
Many customers appreciate the convenience of simply leaving us the keys and knowing everything will be taken care of.
Year-round moorage includes:
-Summer moorage
-Trailer storage
-One parking pass
-Priority consideration for deep-water slips when available
-Priority consideration on waiting lists
-Fuel rebate program
-10% discount on most regular-priced retail merchandise
-Special rate and preferred access to service department scheduling
-Full-service boat care options
How long is the year-round moorage agreement?
Year-round moorage is offered as a renewable 12-month agreement.
This option is ideal for customers who want priority access to slips, convenient boat care, and a simple all-in-one solution for boat ownership.
Are there payment options for year-round moorage?
Yes.
Customers who pay their annual year-round moorage in full using cash, debit, cheque, or e-transfer receive a 5% discount on their moorage fees
Customers who prefer monthly payments may choose automatic monthly credit card billing. A small administration fee applies to monthly payment plans.
Can I leave my boat in the water all year?
No.
Shuswap Lake experiences freezing temperatures during the winter months, and year-round in-water storage is not available.
To protect your investment, boats are removed from the water and stored during the winter season. Our team can coordinate winterization, storage, cleaning, maintenance, and spring preparation services.
Do I need insurance for my boat?
Yes.
All boats moored at Shuswap Marina must carry valid insurance coverage.
Customers may be asked to provide proof of insurance before occupying a slip. Any trailer stored on site must also have proper registration and insurance documentation.
Is there a waiting list for moorage?
Depending on the season, there may be a waiting list for certain slip sizes.
Customers interested in our year-round full-service moorage program receive priority consideration when slips become available. Deep-water slips, when available, are generally offered first to year-round customers.
Do you offer short-term moorage?
Yes, depending on water levels and availability
Because Shuswap Lake water levels fluctuate throughout the season, short-term moorage availability depends on current conditions and water depth within available slips.
If suitable slips are available and water levels permit, we are happy to assist visiting boaters whenever possible.
Can I live on my boat at the marina?
No.
Permanent liveaboards are not permitted at Shuswap Marina.
However, customers who are visiting or spending a night or two aboard their boat during the boating season are welcome to do so while using their moorage slip.
What facilities are available to moorage customers?
Shuswap Marina offers a variety of amenities designed to make boating convenient and enjoyable.
Facilities include:
-Two large customer washrooms
-Fuel dock
-Marina store and boutique
-Boat launch ramp
-Service department
-Boat rentals
-Kayak rentals
-Paddleboard rentals
-Watersports equipment rentals
-Lifejacket rentals
While we do not offer shower facilities, our washrooms are available for customer use during marina operating hours.
Do you have a boat launch?
Yes, we do have a private boat launch available only for our moorage customers.
Are there benefits for moorage customers?
Absolutely.
Both seasonal and year-round moorage customers receive:
-One parking pass
-Participation in our fuel rebate program
-10% discount on most regular-priced retail merchandise
-Access to marina facilities
-Access to our service department
Year-round customers also receive additional benefits related to slip priority, trailer storage, full-service boat care options, and preferred scheduling.
What is the fuel rebate program?
Moorage customers can participate in our fuel rebate program by saving fuel receipts throughout the season.
Eligible receipts can be accumulated and exchanged for a Shuswap Marina gift certificate.
This program is one of the many ways we thank our customers for choosing Shuswap Marina.
What happens if my boat breaks down on the lake?
Mechanical issues can happen unexpectedly.
Shuswap Marina operates a service boat that may be available to assist moorage customers experiencing difficulties on the water.
Depending on location, weather conditions, and staff availability, we may be able to tow your vessel back to the marina where our service department can inspect, diagnose, and repair the issue.
Our goal is to get you back on the water as quickly as possible.
Security, Service, and Peace of Mind
Is Shuswap Marina a secure place to moor my boat?
We believe so.
One of the advantages of Shuswap Marina is our location. We are tucked away from the main road and do not have public waterfront access passing through the marina. This helps reduce unnecessary traffic around customer boats and docks while creating a quieter and more private environment.
We are a family-oriented marina focused on boating, customer service, and helping families enjoy time on the water. We do not sell liquor on site and strive to maintain a welcoming atmosphere for all our customers.
To help protect boats and property, security cameras are installed throughout key areas of the marina.
How often are the docks inspected?
Our docks are inspected daily.
When changing weather conditions or storms are forecast, our team often performs additional dock checks throughout the day.
We regularly inspect mooring lines, dock conditions, and vessels to help ensure boats remain properly secured.
Because your boat is a significant investment, we take pride in looking after it while it is at our marina.
Is there someone available if I have questions?
Yes.
Shuswap Marina is open seven days a week during the boating season.
Whether you have questions about your boat, moorage, service work, billing, storage, fuel purchases, marina facilities, or upcoming maintenance, there is usually someone available to assist by phone, email, or in person.
Many of our customers appreciate knowing there is always someone available to help when needed.
What makes Shuswap Marina different from other marinas?
Many marinas simply provide a boat slip.
At Shuswap Marina, we provide a complete boating experience.
From seasonal moorage and full-service year-round programs to fuel rebates, retail discounts, service support, trailer storage, winter storage, rentals, emergency assistance, and personalized customer care, we work hard to make boating simple and enjoyable.
Our customers know they can call us, email us, ask questions, and receive personal service from a team that genuinely cares about both their boat and their boating experience.
For many boat owners, the biggest benefit is peace of mind. They know their boat is being cared for by people who treat it as if it were their own.
That is the Shuswap Marina difference;
Your Friendly Full-Service Marina Since 1988
For boat rentals visit:
Experience the Ultimate Shuswap Lake Boating Adventure of a Lifetime – Shuswap Marina
